Drain experts in North East

Our services

Your local and trusted drainage experts for all residential and commercial customers across North East. Whatever your drainage requirements are, we’re on hand to help you 24/7 – with speed, precision and minimal cost as standard.

Drain cleaning and unblocking

Drain and sewer repair

Liquid waste disposal & tanker jetting

Prevention and pre-planned maintenance

Commercial drainage services

CCTV Drain Surveys

Our Services

Drain cleaning and unblocking

Drain and sewer repair

Liquid waste disposal & tanker jetting

Prevention and pre-planned maintenance

Commercial drainage services

CCTV Drain Surveys

Welcome to DALROD North East, the premier providers of planned and emergency drainage services for residential and commercial customers across the whole North East of England.

Our dedicated team of highly skilled drainage technicians provides a truly local service under the national brand of DALROD. Whether it’s for routine maintenance, an emergency unblock, or the removal of excess surface water, DALROD North East are always on hand 24/7, 365 days a year – with no call-out charges or hidden costs.

We undertake a lot of work with local councils and are often called to resolve blocked drains which, if not dealt with by professionals, can cause homeowners major issues very quickly.

It doesn’t matter if you need us in a drainage emergency, require a routine drain clean, for us to be your eyes underground with a CCTV drain survey, or to remove any surface water, DALROD North East are the solution. We deliver impeccable customer service each and every time, so give us a call today for drainage peace of mind.

Why choose DALROD North East for your drainage problems?

We know you need confidence and trust in the people you engage to safely and efficiently clear and repair your blocked drains. That’s why the highly experienced and friendly DALROD North East team pride themselves on five key principles:

Meet the team

Marc Defraine

Area Contracts Manager

WHat our customers say

DALROD North East is five-star rated on Google Business and Facebook, as well as 4.9 star rated on Trustist

“Great service provided by Marc and his lads. Turned up on time and cleared the blockage quickly. His operative was very polite and also made me aware of a problem with the drainage pipework which I would never have known about. I would highly recommend using DALROD North East. Top company.”

Kieran was extremely professional, friendly and his skills, experience and knowledge comes across very well. Excellent customer service skills. I can honestly say I feel he is a credit to your company. If you and your team are anything like how Kieran represents your company, I would highly recommend your business to anyone. I honestly cannot fault him at all. We have been without a working toilet since Sunday and been passed around at the council, lied too (advising they have been and fixed the job when no one even came out). The whole ordeal has been stressful for the last 4 days. Until today when they requested your company and you sent one of your team Kieran who managed to locate this issue and fix straight away. Not sure why the council couldn't do that but clearly, they don't have the same skills and expertise that your staff do. Thanks Shauna

“Very happy with the service from DALROD North East and would highly recommend them.”

Areas Covered

DALROD North East covers all of the North East’s drainage needs. Service areas include:

Bamburgh
Bedlington
Bishop Auckland
Blaydon-on-Tyne
Blyth
Catterick Garrison
Cramington
Darlington
Gateshead
Hexham
Morpeth
Newbiggin-by-the-Sea
Newcastle Upon Tyne
North Shields
Northallerton
Prudhoe
South Shields
Whitley Bay
Wylam

FAQs

Is there a callout charge?

No – there are no callout charges or hidden extras, no matter the time or day.

Where do you operate?

Our service centre covers the North East areas. However, if you are calling regarding a problem in another location, we can put you in touch with the local DALROD engineers in that area right away.

What do you charge?

We know every job is unique, so we offer bespoke pricing for every project. We charge by the hour/part-hour, including any parts that may be needed to safely complete the work. Contact us today to discuss your drainage requirements.

Do you charge fees for quoting?

No, we do not. All quotations are provided free of charge, with no obligation.

Can you come to an emergency?

Yes. If the situation is deemed to be an emergency – for example it leaves you with no working facilities – then we will do our utmost to attend the scene as fast as possible. We encourage our customers to give us as much detail as possible about the issue when calling.

Can you definitely fix this drainage problem for me?

Yes we can! With our knowledge and experience we can tackle any issue, small or large.

Why is my drain blocked?

This depends on the situation. It could be for a variety of reasons, particularly within domestic settings, but two of the most common causes are build-ups of fat, oil and grease (FOG) and scale build-up leading to shrinking pipes.

Can you come today?

We endeavour to visit all customers on the same day in order to get the problem sorted quickly and effectively.

How do you structure your prevention and pre-planned maintenance?

Our maintenance plans are tailored to individual customers’ needs. We meet with our commercial customers and look to devise a schedule of regular maintenance that suits them, helping to prevent unwanted emergencies from occurring.

Are your appointments flexible?

Yes, DALROD North East is a 24/7 business. We as drainage engineers are expected to be on hand whenever our customers need us – this could be daytime, evenings, weekends or bank holidays!