DALROD Merseyside and Chester are approaching their first milestone birthday!
Less than a year ago Paul Price, Paul McGregor and John Rice set about launching this local business offering a full range of drainage solutions to the domestic and commercial markets.
In what has been an unprecedented and difficult time for many, the business has grown and thrived.
This new venture has not come without its challenges however, and the dedication of the whole DALROD Merseyside and Chester team has allowed the business to go from strength to strength in a short space of time. COVID-19 has had an undeniable impact upon the way the business operates practically, from retraining engineers to ensure the latest regulations are adhered to and implementing the provision for staff to work at home, this was unexpected for everyone involved.
Above all else the round the clock support of the wider DALROD family and input from the trusted network of other franchises has been invaluable throughout the year. “It has been a steep learning curve but we have exceeded our targets in many ways” comments Paul Price.
A new business starting up in any territory faces the monumental task of building a reputation and stream of happy customers, this is something that DALROD Merseyside and Chester have taken in their stride. Working closely within the community to raise awareness of their profile has benefited the team whilst supporting their core values.
“We have invested in many charitable projects over the last year including The Wirral Copper Jar and Charlotte Brightside. We donated a Christmas lunch to a family who would have otherwise not been able to afford one and have run competitions including ‘Win an afternoon tea’. We have such a fantastic community in Merseyside, Wirral and Chester and are extremely proud to have been able to give something back to them,” says John Rice.
Standing out is key for new businesses entering the market and one of the key differentiators for this operation was recently summed up perfectly by a customer “modern technology with old fashioned ethics,” Paul McGregor recalls. Providing a professional and reliable service to all customers is what the DALROD business is all about. Success for DALROD Merseyside and Chester has been hard earned and recently rewarded with a substantial commercial contract win finishing off their first year with a flourish.
Everyone in the DALROD family wants to wish DALROD Merseyside and Chester a very Happy Birthday, the first of many!